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Frequently Asked Questions

What You Need to Know

As a company that makes sure our clients are their top priority, www.coffinbayshellfish.com.au believes that no question should go unanswered. Check out our list of frequently asked questions to get the answers you need. If you still need to learn more, feel free to get in touch with us and we’ll be sure to help you out.

 

Oyster Care

If you refrigerate the oysters immediately (Store Below 5ºC) it will give you 10 days from the ticketed harvest date shown on the product at collection to store in your fridge for your own opening and eating delight.

When collecting your oysters please transport them in a "esky" complete with a cold brick. Please note you should not place ice directly on the oysters, or have them submerged in ice water. Ice will melt and submerge the oyster which causes them to go into shock and result in them dying. 

We found a worm!?

Everything is ok, these are known as hinge polychaete worms. We have many types of worms and other little creatures that live and grow in our bay system. This is all part of the ecosystem and the natural environment that our oysters are farmed in. This particular worm is found all over our bay system and are common to be found inside our bags. They are not harmful to you or the oyster. You can simply just wash them off the shell before opening as they can’t get into the shell while it is closed. It’s not uncommon to also find small crabs, shrimps, and sea lice in our bags. At least you know they are fresh and alive ready for you to enjoy!!

How do they get from South Australia to here?

The oysters come out of the pristine Coffin Bay waters direct to our distributor via food accredited refrigerated transportation.

All oysters are sent refrigerated - we do not freeze the product in any way prior to sending.

The oysters remain closed, in oyster terms: un-shucked. The reason behind this is maintaining the oysters freshness right up until you open them yourself.

Can you freeze oysters?

Obviously we love our oysters fresh from the ocean, because of this we do not recommend freezing as it can be difficult to gauge the temperatures which your household appliances will freeze at.

Can be frozen for up to 3 months at your own risk (see manufacturers specs for more detail on this).

If you do choose to freeze them please thaw by removing your oysters from the freezer and place in your refrigerator to ensure a controlled defrosting environment which does not exceed 5°C.

Please note that upon thawing the oysters may open slightly. Do not be concerned.

We recommend not thawing in any type of water as you will lose the salt water taste of Coffin Bay.

How long will they last?

FRESH:

Whole live Pacific oysters. Must be kept under 10 degrees Celsius until consumption. Shucked Oysters must be kept under 5 degrees Celsius until consumption. Product to be consumed with 10 days of harvest. 


FREEZING:

Can be frozen for up to 3 months at your own risk. 

Not suitable to be frozen from harvest dates 31st August until 30th April each season.

When can we get some more?

We aim to send oysters to all of our locations on a 4-5 week basis. Keep an eye on our Facebook page for up to date information

How to shuck an oyster? 

Please have a look at this video of Todd using a trusty butter knife! We do have oyster shucking knifes available in the shop for purchase. 

https://www.coffinbayshellfish.com.au/oyster-shucking-copy

Harvesting & Food Safety

Oysters vessels under cover within 2 hours of pickup. 
All oysters harvested are instantly placed in our onsite chiller as soon as each pallet is completed. First pallet is usually within the first 2 hours of harvest. The oysters are chilled down to below 10°C prior to leaving the property. This complies with SA Health Direction regarding Vibrio parahaemolyticus (Vp)
All oysters harvested no matter the ambient temperature do not exceed 8 hours to cold chain.
When the ambient air temperature is greater than 30°C at time of harvest, the time from harvest to cool chain DO NOT exceed 7 hours.
We take great measures to ensure you receive a top quality product that has been looked after every step of the way